The next step is to open a claim with the shipping carrier as soon as the option is available. Generally, the seller does this on the buyer’s behalf. First, contact the shipping carrier and … See more The first step toward resolving any issues is to communicate openly about the order status through Messages. Be sure to let the buyer know of any tracking updates or any communication you receive from the carrier or insurance … See more Etsy doesn’t hold sellers responsible for items that are lost in mail. However, if you’re able to, consider sending a replacement item or … See more WebOct 13, 2024 · Welcome to the Etsy Community Etsy Forums Managing Your Shop What to do for items lost in the mail Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Pin this Topic for Current User Bookmark Subscribe Printer Friendly Page SimplyHannahCo Post Crafter Mark as New Bookmark Subscribe Subscribe to RSS …
I Bought 100 LOST iPhone Packages - YouTube
WebNov 27, 2024 · No, Etsy will never refund the seller for a lost package. The case will have one of 3 outcomes: 1 Find in favour of the seller, no refund is made and the buyer is out of luck 2 Find in favour of the buyer and refund the buyer from the seller's account 3 Find neither are at fault, and refund the buyer out of Etsy's account WebMay 13, 2024 · Sellers are responsible for lost packages in transit, regardless of what their shop policies say. Go to your payment provider and force a refund that way. That is your protection. View solution in original post Translate to EnglishThere was a problem fetching the translation. 8 Likes Reply Loading... 18 Replies AnniebelloPaper Crafty Poster moneypak contact us
Etsy Policy on lost packages? - Stuck in sorting facility!
WebFeb 10, 2024 · If it does not arrive and is indeed lost in the mail, what is the seller's responsibility? I do not state I am not responsible for lost mail in my policies as it has not happened before. The package was not insured. In this situation, do other Etsy sellers reimburse the buyer for the loss? WebMar 5, 2024 · That means that if an item is lost, damaged, or arrives later than expected, you will have no recourse against Etsy, regardless of Etsy’s involvement in … WebIf the buyer opens a case with Etsy, Etsy will cover it if you met the qualifications. Link above explains. Priority Mail insurance might pay if the buyer has proof from USPS that the package was actually misdelivered. Buyer protection through Etsy is easier - so up to you which route you'd rather try. 5. moneypak customer service live person